How did the author decide which emotional skills to highlight as most critical at work?
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Working with Emotional Intelligence

Working with Emotional Intelligence
La discussion entre lecteurs est ouverte maintenant. Un auteur vérifié pourra intervenir après avoir revendiqué ce profil.
How did the author decide which emotional skills to highlight as most critical at work?
Did anyone else find the practical strategies in this book applicable to their daily work life?
What inspired the author to write this book specifically for the workplace setting?