Тотальные институты. Очерки о социальной ситуации психически больных пациентов и прочих постояльцев закрытых учреждений

Goffman's insights feel so specific yet universal—I'm curious what motivated him to examine these social settings so deeply.

The depersonalization described is powerful but also unsettling. How do readers interpret the balance between critique and empathy here?

It's striking how some issues persist, but I wonder what changes have been most impactful or overlooked in the years since publication.