O Guia para Projetar UX

The book offers a variety of techniques, but I wonder how the author recommends choosing the right ones for specific scenarios. Did any methods prove more universally effective?

The step-by-step guides are thorough, but I was curious if readers found it hard to see the big picture or how to adapt these processes to real-world constraints.

The case studies really brought the concepts to life, but I'm interested in whether these were based on the author's personal experiences or curated from industry examples.