적을 만들지 않는 대화법- 사람을 얻는 마법의 대화 기술 56

I'm curious whether personal experiences or research led to the core ideas in 'Tongue Fu!'. How did that influence the techniques shared?

Some strategies felt straightforward, but I wonder if others struggled to apply them in real-life situations or if it gets easier over time.

The techniques seem practical for everyday disagreements, but I wonder if they hold up when emotions run really high or in professional settings.