That Will Never Work

The shift from DVDs to streaming was a major pivot for Netflix, but I wonder what made them stick with physical rentals for so long. Was it purely market timing or a strategic gamble?

Reading about the obstacles Netflix faced made me think about how much persistence pays off. Am I the only one who felt motivated to keep pushing through their own setbacks after reading this?

Since this is a memoir, I wonder how much of the narrative is filtered through his experiences versus a more objective account. Does this add to the charm or limit the view of the company's history?